These conditions are concluded between, on one hand, the company WCKD SARL, hereinafter reffered to as’Wickedone.fr’ and, on the other hand, the persons wishing to purchase one or several products for sale on the website www.wickedone.fr hereinafter individually referred to as’Customer’.
The parties agree that their relations will be exclusively governed by this contract, excluding any condition previously available on the website.
If a condition is found to be lacking, it would be governed by the procedures in force in the area of distance selling companies which have headquarters in France.
The company WCKD agrees to comply with all the provisions of the Consumer Code on distance selling.
These conditions aim to define the terms of sale between Wickedone.fr and the customer, from the order to the services, including payment and delivery. They cover all the necessary steps for placing the order and tracking of this order between the contracting parties.
The customer can place an online order from the catalog: http://www.Wickedone.fr
Any order implies full acceptance of these general conditions of sale. All orders will be considered after approval of payment.
Wickedone.fr undertakes to fulfill the received orders within the limits of available stocks. A lack of availability of the item, the customer will be informed as soon as possible and will be able to cancel the order.
In the event that one or more products ordered are unavailable for seven (7) days or more, or in the event of a permanent stock shortage. Wickedone.fr may either cancel the order and refund to the customer the amount he has paid, or replace the item unavailable by another with similar characteristics and equivalent or greater quality and at an equal or lower price.
In a such case of unavailability which would last more than 7 days, the amount paid by the customer may be converted into loyalty points for a value equivalent to the value of the goods ordered.
For more details about the operation of the loyalty program, you may refer to the page ’Loyalty Points and Sponsorship’.
Contractual data are presented in English and will be confirmed with the contractual information at the latest at the time of delivery of the items ordered. Wickedone.fr reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.
Any change on the order can not be made once it gets the status of ’being prepared’. An order may be modified (colour, size or delivery address) only if it is in a status preceding its preparation in our warehouses.
Products will be sent to the delivery address that the client has indicated during the ordering process, arguing that it is within the permitted areas of delivery specified in the offer to sell. In case of error in the recipient's details, Wickedone.fr can not be held responsible for failure to deliver the products ordered.
To track your order, you can check the online order status: Chronopost (Colissimo) or contact Customer Service in the ’Contact’ section.
Wickedone.fr undertakes to deliver the customer as soon as possible.
WCKD undertakes to prepare your parcel within 24 hours and uses the service ‘Colissimo 48h’ of La Poste.
As an indication, the average delivery times observed for the items available are 2 to 5 days. When paying by check, these limits shall be from the date of receipt of the check.
Special cases of returned package due to incorrect address or unclaimed to the carrier are the responsibility of the customer. When returning parcel, Wickedone.fr will send an email to the customer, which will provide his full address and a €6 check for the new shipping of the order.
Without any response from the customer within a period of two months after the return of the package, the goods will be placed back in stock and the customer will receive a credit of his loyalty points of the value of the items (excluding shipping).
Note: The price of products for overseas territories, Switzerland and other countries outside the EC is stated without taxes.
Any order placed on the site and delivered in these specific areas may be subject to taxes and customs duties which are levied when the package reaches its destination. These duties and possible taxes related to the delivery of an item are the responsibility of the customer. We are not required to check and inform you of customs duties and taxes. Please note that by ordering on the website, you are considered as the official importer and light comply with all laws and regulations of the country where you will receive the goods.
We want our customers to be aware that cross-border deliveries are subject to opening and inspection by customs procedure. We invite you to check with the appropriate agency in your area, to identify the period that may be caused by this type of procedure.
We invite our clients to consult the specific ‘Shipping & Returns’ for more data about our delivery methods and the procedure to return product.
Wickedone.fr reserves the right to change prices of products at any time, provided, however, that the products ordered will be billed on the basis of the tariffs in force at the moment of the order (under the contition of products’ availability).
The products remain the property of Wickedone.fr until the full payment is received by Wickedone.fr.
Prices shown on the products are in euros and are inclusive, excluding potential shipping costs, which are paid by the customer. Any change of the VAT rate applicable will be reflected on the prices of items, at the date set by the implementing decree.
When ordering via the Internet, the total price stated in the order confirmation includes the price of products, handling, packaging and storage of goods, as well as freight and commissioning.
Full payment must be complete when ordering. At no time payments can not be considered as a deposit. The customer has the option to set the order:
- by credit card. The client will show the number on the front of the card, the expiration date of the card, the security code on the back of the card (last 3 digits) and the name of the card holder. Communication by the client of his credit card’s number is considered as an authorization for Wickedone.fr to debit his account by the amount of items ordered.
- by check to the order of WCKD SARL. The client must indicate on the back of the check the number of his order, his name and his address. When paying by check, it must be issued by a bank domiciled in France. Making cashing the check is performed upon receipt of the check.
- by Paypal
No pay on delivery will be accepted, whatever the reason. Wickedone.fr retains ownership of the item until full payment by the customer. No new order will be honored before full payment by the customer of sums due under previous orders.
Our online sales service has secure payment by credit card remote Cyberplus Payment: secured by SSL encryption (Secure Socket Layer) to most effectively protect all data related to the transaction. Bank client data are entered directly on a secure banking page of BANQUE POPULAIRE and do not pass through the computer system of Wickedone.fr.
All data regarding your payment by Credit Card are fully encrypted and there is no conservation of the numbers provided. We have no access to payment information. Therefore it is possible to pay for purchases safely and confidently.
When the client finishes his command after selecting payment by credit card, he will automatically connect to the payment server Cyberplus Paiement.
Regarding the hypothesis of payment by credit card, it is in principle irrevocable. However, the customer may request cancellation of a payment in case of misuse of it. Furthermore, the responsibility of the holder of a credit card is not liable if the disputed payment was made fraudulently, remotely, without physical use of the card. To obtain a refund of fraudulent charges and bank charges that the operation could cause, the client must challenge, in writing, the removal from his bank within 70 days.
The amounts collected shall be reimbursed by the bank within a maximum period of one month after receipt of the written complaint filed by the wearer. No fee refund amounts may be charged to the owner.
RIGHT OF WITHDRAWAL / RETURNS
Within 10 days after receiving the package, WICKED ONE can exchange or refund it if an item does not give satisfaction to the customer. Items returned incomplete, damaged, soiled or damaged by the customer are not included.
The item must be returned in a new and unused condition in its original packaging and accompanied by the invoice to the following address: WCKD SARL chez Flexistockage, 9, rue des Teinturiers 92110 - Clichy - FRANCE
The return shipping costs will be borne by the sender.
The returned item will be refunded to the customer by check or wire transfer, within a maximum period of 30 days from its receipt by Wickedone.fr.
In the case of a request for reimbursement of an article having been given free of charge or at low cost in connection with a proposed deal to the user, it will be repaid in part of its commercial value and not in its entirety.
For any problem arising during or after the warranty period, contact the Customer Service in the ‘Contact’ section.
For all stages of access to the site, from the ordering process, delivery or subsequent services, Wickedone.fr has an obligation of means. Responsibility for WICKED ONE can not be held liable for any inconvenience or damage arising from the use of the Internet, including interruption of service, external intrusion or presence of computer viruses, or any event of force majeure, according with jurisprudence.
WICKED ONE is responsible for the proper fulfillment of the obligations arising from the contract concluded at a distance, whether such obligations are to be performed by itself or by other service providers, without prejudice to its right of recourse against them. However, WICKED ONE can be exempt from all or part of its liability by providing the proof that the failure or improper performance of the contract is attributable either to the consumer or to the unforeseeable and insurmountable, or a case of force majeure.
WICKED ONE refuses for commercial reasons, to provide to any partner the identity and contact information of the users. Accordance with the law of January 6, 1978, the customer has a right to access and correct data.
The information and data concerning the customer are required to manage the order. Depending on the choices made by the customer when creating or consulting the customer's account, the client will likely receive offers from Wickedone.fr. The client may at any time request a modification of the choices made when creating or accessing the account by accessing their online account under ‘My Account’.
All elements of the site Wickedone.fr, whether visual or audio, including the underlying technology, are protected by copyright of brands.
They are the exclusive property of WCKD. The user who has a personal website and wishes to place, for personal use, on its website a direct link to the home-page of the site WICKED ONE, must request permission to Wickedone.fr.
It will not be in this case an implicit affiliation agreement.
In contrast, any reproduction or representation, in whole or in part, constitutes infringement and may result in civil and criminal responsibility of its author. Affixing a hyperlink to the site Wickedone.fr, using the so-called framing or deep linking is strictly prohibited. Any total or partial reproduction of the catalogs is strictly prohibited.
In the event that any provision of this contract is null and void by a change in legislation, regulation or court decision, this does not in any way affect the validity and enforceability of these terms and sales conditions.
The records stored in computer systems company WCKD and its partners in conditions of reasonable safety, will be considered as proof of communications, orders and payments between the parties.
STORAGE AND FILING OF TRANSACTION
The filing of purchase orders and invoices is made on a reliable and durable so as to correspond to a faithful and durable copy in accordance with Article 1348 of the Civil Code.
LAW AND JURISDICTION
These terms and conditions are subject to the French law. The allocation of jurisdiction in case of dispute, and failing agreement between the parties, is given to the competent courts of Paris, despite multiple defendants and/or call warranty, even for emergency procedures or protective interlocutory application or procedures.
IDENTIFICATION OF THE EDITOR
You are currently connected on the website www.wickedone.fr edited by WCKD SARL.
Legal Name: WCKD SARL company with a capital of 7,500.00 euros
registered at the Paris Trade and Companies Register under No. 499 391 639
Registered office: 30 Rue des Abbesses - 75018 Paris - FRANCE
DEVELOPMENT AND REALIZATION
Development: Dr. Slash - www.drslash.com
Fast Mage Company - Estia Building 2, Technopole Izarbel 64210 Bidart, France, www.fast-mage.com
The Company disclaims any responsibility for the content of sites linked to Wickedone.fr. Whatever type of link established from an external website, called ‘linking site’, to Wickedone.fr, the latter reserves the right to oppose its establishment.
The photographs, texts, illustrations, logos, files available to download, database listed on the site, general site structure, slogans, drawings, images, videos, with or without sound and all works included in the site are the sequences property WICKED ONE or third parties which authorized their use by Wickedone.fr. Logos, icons and graphics chips represented on this site are protected by copyright and L.511.1 articles and following of the french Code of Intellectual Property relating to the protection of registered designs.
The reproductions on paper or computer of the website and the works that are reproduced are permitted, provided they are strictly reserved for a personal use excluding any use for advertising and / or commercial and / or information and / or to comply with the provisions of Article L.122 -5 of the french Code of Intellectual Property.
With the exception of the above provisions, any reproduction, representation, use or modification by any process whatsoever and on any medium whatsoever, of all or part of the website, all or part of the various works that compose it, without obtaining prior authorization from WICKED ONE is strictly prohibited and constitutes copyright infringement and may result in civil lawsuits and / or criminal penalties and payment of damages.
Pursuant to Act 2004-801 of 6 August 2004 relating to data, files and freedoms, amending Act of 6 January 1978, this website has been declared to the CNIL. Registered at the CNIL under number 1719361 v 0.
According to the French law of 6 January 1978 relating to computers, files and freedoms, as amended by the Law on the protection of individuals with regard to the processing of personal data of 6 August 2004, you have a right to access, modify, rectify and delete data concerning you by contacting WCKD by mail (address listed below) or by email.
30 Rue des Abbesses
The company WCKD SARL reserves the right to update this legal notice at any time, depending on the evolution of the site content and any additional protection necessary. WICKED ONE invites all users to visit this page at every visit to read it.
Loyalty Points and Sponsorship
To be eligible for loyalty program shown below, the user agrees to:
- Having understood and accepted this Regulation in its entirety;
- Having passed undistorted information during registration;
- Having understood and accepted the Terms and Conditions in their entirety.
Each physical client of the website enjoys the loyalty points system established by Wickedone.fr, right from placing the first order.
This loyalty program offers customers points for every purchase made on the website.
The accumulation of points is based on a fixed linear scale with 10 loyalty points available for each euro bought (including VAT and excluding any potential delivery fees).
Thus, by way of example:
A 20 € (excluding costs of any shipping charges) confer entitlement to 200 loyalty points, or €1.
An order for 100 € (excluding any shipping charges) confer entitlement to 1,000 loyalty points or €5.
USE AND VALIDITY OF LOYALTY POINTS
The market value of reward points is determined using the following linear correspondence:
200 points = 1€ discount.
1,000 points = €5 discount.
10,000 points = €50 discount.
Reductions related to the use of the remaining points are valid without restriction on all products offered on Wickedone.fr. Loyalty points are calculated on amounts including taxes (VAT) and do not take into account the potential shipping costs.
The customer is free in the accumulation and the management of his points, within the limit of 10,000 points per account.
When this threshold of 10,000 points is reached, the meter stops and the client should use the balance in order to continue to benefit from the loyalty program.
In addition, loyalty points can not, under any circumstances, give the right to a refund or other financial compensation whatsoever.
OWNERSHIP OF LOYALTY POINTS
The reward points accumulated by a customer are linked to a single account and are inseparable.
These points can not be an object of exchange or sale between two or more user accounts.
At any time, customers can view their points balance by logging into their account on Wickedone.fr.
This balance also appears on each invoice when purchasing.
Loyalty Points are credited to the account upon confirmation of payment of the order.
However, if the purchase results in a refund, the points balance will automatically be debited of the number of points previously credited.
Similarly, if the purchase results in a product exchange, the account will be credited or debited, depending on the market value of the new item.
Using loyalty points when making a purchase does not entitle to new points.
However, if the customer makes a purchase for which the use of points does not represent the full payment, the number of points earned is calculated on the difference paid financially.
By way of example, if a $30 purchase is reduced of €5 with 1,000 points, only €25 will lead to a new gain of points.
Wickedone.fr offers its users the ability to sponsor new customers.
The counterparty to a sponsorship is set to 2,000 points (€10), which will be credited to the user account of the sponsor immediately after confirmation of the godson purchase.
Godson only have to indicate at the time of registration, the customer number of his sponsor.
The 2,000 points given to the sponsor are only available for the first purchase made by his godson.
However, it is possible for a user to sponsor as many new customers as he wishes, without any restriction.
RESERVES AND ABUSIVE BEHAVIOUR
Wickedone.fr reserves the right to exclude from loyalty program any user who violates the Terms & Conditions in force at the site, which would have voluntarily submitted false data when registering, or which have a behavior deemed detrimental to the interests of WCKD SARL and / or its website.
Wickedone.fr reserves the right at all times to fully or partly modify this Regulation, without notice.
Similarly, Wickedone.fr reserves the right to terminate at any time to this loyalty program, without notice.
In such a case, and only in this case, Wickedone.fr agrees to indemnify the user up to the number of points that it had at the end of the program. The equivalence rule will be the same as specified above in ‘Use and Validity of loyalty points’ section.